GT INSURANCE CHOICE OF REPAIRER.

When quality matters. Car insurance made easy.

When selecting RACV car insurance, one of the significant benefits to consider is the option to choose your own repairer. RACV offers this feature as an additional benefit, which can come with a higher premium. However, if having control over who repairs your vehicle is important to you, this extra cost might be worth it. It allows you to select a repairer that aligns with your needs and preferences, ensuring that you receive the quality service you expect.

For those who prioritize top-notch repair work, consider choosing PJs Panels as your preferred repairer. Their reputation for quality ensures that your vehicle will be in capable hands. This small investment in your insurance policy can provide peace of mind and satisfaction with the repair process.

The Repair Process

We’re here to get you back on the road as soon as possible. Here’s how we do it

STEP 1

Contact us

At the accident scene you need to see if the person that caused the damage is insured? If they are insured, ask them who with? Grab their licence and take a picture of it as well as pictures of the accident scene. Finally, the licence plate of the car. Try to remember as much as you can as it helps later when filling out the accident not your fault claim form.

STEP 2:

Drop off or pickup

They will ask the question as above and direct you to either drive out if the car is not too damaged or will organise a tow truck to come out and tow the car to the repairer.

STEP 3:

Repairs begin

Once your car is at the repair shop then the easy claim method will begin. We will ask you to fill in a form with all the details of yourself and the person that caused the damages. Then place you in a like for like hire car at no cost to you. All this is conducted with the same day. No wait on hold, no waiting for assessing booking time. No waiting for a uber we take care of all the car repair claim from start to finish.

STEP 4:

Pick up

Once the claim has been approved, We start the repair process. This is all going on in the background while you are driving in a hire car at no cost to you. Convenience is the key if the accident is not your fault. Once the repairs are completed it is as easy as swapping the car over. As easy as that. Call your panel repairer first.

Disclaimer

PJ’s Panels is not affiliated with, endorsed by, or sponsored by RACV Insurance, nor do we claim to be. However, if you choose to make a claim under your RACV motor vehicle insurance policy, we can still repair your vehicle. Please ensure that you have a preferred repairer listed on your policy. The choice is easy.

A family owned business who take pride in their work and exceptional customer service. Extremely reasonable quote and the workmanship is truly amazing. My car looks brand new and the attention to detail was done with great care.

Sarah Holman, Malvern East

Found these guys on Google and so glad I did. As confirmed yesterday when I collected my car, there is good reason for all the 5 star reviews. Paul & Sandra are AMAZING, I can't thank them enough.

Adam B, Boronia

Thank you again, will definitely be recommending you to all my mates who regularly dint their cars haha. I will be back with all touch ups i need!Customer for life!Thank you again, the reason i am so excited is because i had to fix my car in the past and it was a nightmare.... a nightmare..

Angus, Melbourne