Hi Paul & Sandra,
It wasn’t until I got home last night that I could fully appreciate the extent of what you guys did for me and my car, and I still can’t. I did not realise that it had had a complete going over - to absolute perfection - and I can’t thank you enough for this, as I doubt it is something I would have ever done for the car given its dollar value, in spite of the vehicle being sentimentally priceless. It didn’t even look this good when I purchased it 8 years ago and it was in very good condition back then. I will be getting it professionally detailed and photographed – will send you some photos when this is done.
As you know, Paul, I used to be in the automotive trade and know from experience that you only see this kind of thing from the most genuine people who are passionate about what they do. No one is in automotive for the money, but only few are in it because they really love what they do. It’s obvious to me that you are one of the latter. Great to have a good chat to you and swap stories from the trade; one of the things I do miss about it. Sandra, you are switched on and a marketing genius – love what you’ve done with your business online. Sandra & Paul, you have a great partnership going on and I would like to say keep doing what you are both doing, as it will continue to make you stand out from everyone else in a world where this kind of service is absolutely rare these days. You have yourselves not just a happy customer, but a friend.
Brian Davies , Narre Warren North
A family owned business who take pride in their work and exceptional customer service. Sandra and Paul went out of their way to explain every aspect of the job and the hire of the rental car. Extremely reasonable quote and the workmanship is truly amazing. My car looks brand new and the attention to detail was done with great care. Friendly, authentic people who you can trust. I have already recommended this business to colleagues and friends. Sandra and Paul believe in what they do and only offer their best. My daughter really warmed to them too and they were extremely considerate of my work commitments and ensuring that this would be a smooth experience. I can recommend this business as professional, yet caring and sincere in their approach. In an age where we do most of our work online, it was such a pleasant surprise to meet such a lovely couple who are great representatives in our community. Thanks guys!
Sarah Holman , Malvern East
Found these guys on Google and so glad I did. As confirmed yesterday when I collected my car, there is good reason for all the 5 star reviews. Paul & Sandra are AMAZING, I can't thank them enough. Very helpful through the whole process of my not-at-fault claim and they gave me a lovely hire car to drive around in that I was sad to hand back! When I turned up to collect my baby, I was blown away. She looks BETTER than when I bought her 8 years ago. Paul is a top bloke and truly passionate about what he does, which is missing from so many in the automotive trade. I will definitely be returning for any panel beating needs in the future and recommending to friends and family. Do not bother with the franchised panel shops - please take your car here - you will not be disappointed. Thank you PJs.
Adam B. , Boronia
Hi Sandra Sorry for the late email I lost ur email I would like to thank Paul and Sandra for all their help and what an amazing job they did on my jeep srt....I was really worried about who was going to fix my car as its my pride n joy but they went above and beyond to get all my parts from America and gave me a loan car which helped me so much!...if you live in Melbourne I would recommend you to speak to Paul or Sandra before you choose anyone else to repair your car....they explain everything and update u on what's happening unlike other repairers......just want to say keep up the good work and I can't say how thankful I was choosing pj panels for my repairs
Sarah Zimi , Endeavour Hills
Just wanted to say a huge thank you :)
Will be writing a review today - never usually write them but mate came in a few months back, gave be a brilliant quote. Came back dropped my car off and you took complete care of everything i didn't need to worry about anything. Came to pick up my car picked the keys up from your daughter and dropped off the money. Jest like that and on top off that even fixed up a little mark on the other side of the car... Dead set best service i have had anywhere.
Thank you again, will definitely be recommending you to all my mates who regularly dint their cars haha. I will be back with all touch ups i need!
Customer for life!
Thank you again, the reason i am so excited is because i had to fix my car in the past and it was a nightmare.... a nightmare..
Angus , Melbourne
These guys are awesome! They were friendly, helpful & the repair job was flawless. A big crash like the one I endured when a taxi hit me on the Tulla was bad enough, without the hassle of dealing with the nuisance of some of other crash repairers.
After calling a few places that I'd heard about on the radio etc, I was less than impressed with the attitude, phone manner, service, expected schedule & time wasting I was presented with.
Then Google lead me to this little gem - PJ's Panels.. & for that I am so thankful!
They ticked all the right boxes + organised a really nice, new model loan car for me while mine was in the workshop. No hassles, no runaround, no excessive paperwork... no issues what so ever. PJ's service is 10 outta 10.. with none of the bad & all of the good things you hope to get from a workshop. They provide quality service & quality repairs. Plus PJ's have great, friendly management & staff, which made my painful situation almost pain free, & right from the moment Sandra answered my call. If God forbid I ever need another crash repairer I know where I will be heading! Cheers guys your awesome! :D
A pleasure overall. Quote was lower than other panel repairers and did a great job matching the colour on my car.
PJ’s Panels had my car back on the road in a week after someone smashed into me and did extensive damage to my car. My car looks brand new.
I recently had some minor damage repaired here and they were very efficient and professional. I was also impressed with the speedy service.
Very happy with the result. Fast service too.
I had quite a few ‘dings’ on my car and these guys have made it look brand new!
Professional work, very happy.
Just want to thank you for going that extra mile, I will not hesitate in referring PJ’s Panels in future. Accidents happen, and you rectified the problem in an honest and professional manner. Sincerely thank you again and hope your business prospers.
It has been a pleasure dealing with Paul and the team at PJ’s. The race car has really been prepped and finished fantastically.
The quality of workmanship is second to none. The after sales service and advice is also truly impressive and overall they are a great bunch of people that are always happy to help.
The pricing and turnaround time really sets them apart from other competitors, they were not only the most favorable quote, but could also have the car turned around a week sooner than anyone else.
Many thanks once again.
Sam and Ross
I would like to thank you and the team for a great service and a great work on my 1966 Cadillac keep up the good work. I would have no problem recommending you to others.
Hi Paul, I just spoke to Micheal who has the Datsun 260z. I told him how happy Nathan and I were with the job PJ’s Panels had done on our cars.
He was very impressed with what he heard. Hopefully you get another car to respray. I also saw the piece on my car on your website which is very good.
Hi Paul, I am so thankful for your advice (about getting the other party to pay for the damage), I explained to them that if they didn’t pay the money tonight that I would engage in legal action the following day. As you expected, they got scared and ended up paying me the money for the quote I gave!
I just want to thank you for your service and advice, I would recommend you to anyone that needs panel beating assistance. Hopefully I never get into an accident again, but if I do I will definitely go straight to PJs Panels.